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1

Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

Matthew L. Meuter, Amy L. Ostrom, Robert I. Roundtree and Mary Jo Bitner

Journal:

Journal of Marketing

Year:

2000

Language:

english

File:

PDF, 3.15 MB

english, 2000

2

Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

Meuter, Matthew L., Ostrom, Amy L., Roundtree, Robert I., Bitner, Mary Jo

Journal:

Journal of Marketing

Year:

2000

Language:

english

File:

PDF, 143 KB

english, 2000

3

Self‐service technology adoption: comparing three technologies

Curran, James M., Meuter, Matthew L.

Journal:

Journal of Services Marketing

Year:

2005

Language:

english

File:

PDF, 414 KB

english, 2005

4

Choosing Among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies

Meuter, Matthew L., Bitner, Mary Jo, Ostrom, Amy L., Brown, Stephen W.

Journal:

Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 177 KB

english, 2005

5

Bilingual Language Switching in Naming: Asymmetrical Costs of Language Selection

Renata F.I. Meuter, Alan Allport

Journal:

Journal of Memory and Language

Year:

1999

Language:

english

File:

PDF, 103 KB

english, 1999

6

[ACM Press the 9th International Workshop - Uppsala, Sweden (2014.07.28-2014.07.28)] Proceedings of the 9th International Workshop on Implementation, Compilation, Optimization of Object-Oriented Languages, Programs and Systems PLE - ICOOOLPS '14 - Data interface + algorithms = efficient programs

De Wael, Mattias, Marr, Stefan, De Meuter, Wolfgang

Year:

2014

Language:

english

File:

PDF, 161 KB

english, 2014

7

Implementing successful self-service technologies.

Bitner, Mary Jo, Ostrom, Amy L., Meuter, Matthew L.

Journal:

The Academy of Management Executive (1993-2005)

Year:

2002

Language:

english

File:

PDF, 6.38 MB

english, 2002

8

Services: Enhancing Effectiveness || Implementing Successful Self-Service Technologies [and Executive Commentary]

Mary Jo Bitner, Amy L. Ostrom, Matthew L. Meuter and J. Anthony Clancy

Journal:

The Academy of Management Executive (1993-2005)

Year:

2002

Language:

english

File:

PDF, 2.53 MB

english, 2002

9

Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes

Curran, James M., Meuter, Matthew L., Surprenant, Carol F.

Journal:

Journal of Service Research

Year:

2003

Language:

english

File:

PDF, 136 KB

english, 2003

10

Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies

Matthew L. Meuter, Mary Jo Bitner, Amy L. Ostrom and Stephen W. Brown

Journal:

Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 2.91 MB

english, 2005

11

A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors.

Bettencourt, Lance A., Gwinner, Kevin P., Meuter, Matthew L.

Journal:

Journal of Applied Psychology

Year:

2001

Language:

english

File:

PDF, 1.31 MB

english, 2001

12

Bringing Scheme programming to the iPhone—Experience

Engineer Bainomugisha, Jorge Vallejos, Elisa Gonzalez Boix, Pascal Costanza, Theo D'Hondt, Wolfgang De Meuter

Journal:

Software: Practice and Experience

Year:

2012

Language:

english

File:

PDF, 959 KB

english, 2012

13

Technology infusion in service encounters

Mary Jo Bitner, Stephen W. Brown, Matthew L. Meuter

Journal:

Journal of the Academy of Marketing Science

Year:

2000

Language:

english

File:

PDF, 1.28 MB

english, 2000

14

The influence of technology anxiety on consumer use and experiences with self-service technologies

Matthew L Meuter, Amy L Ostrom, Mary Jo Bitner, Robert Roundtree

Journal:

Journal of Business Research

Year:

2003

Language:

english

File:

PDF, 166 KB

english, 2003

15

A survey on reactive programming

Bainomugisha, Engineer, Carreton, Andoni Lombide, Cutsem, Tom van, Mostinckx, Stijn, Meuter, Wolfgang de

Journal:

ACM Computing Surveys

Year:

2013

Language:

english

File:

PDF, 308 KB

english, 2013

16

Overcoming language barriers in healthcare: A protocol for investigating safe and effective communication when patients or clinicians use a second language

Meuter, Renata F. I., Gallois, Cindy, Segalowitz, Norman S., Ryder, Andrew G., Hocking, Julia

Journal:

BMC Health Services Research

Year:

2015

Language:

english

File:

PDF, 358 KB

english, 2015

17

Executive Function Profile of Children With Attention Deficit Hyperactivity Disorder

Shallice, Tim, Marzocchi, Gian Marco, Coser, Silvano, Del Savio, Maria, Meuter, Renata F., Rumiati, Raffaella I.

Journal:

Developmental Neuropsychology

Year:

2002

Language:

english

File:

PDF, 128 KB

english, 2002

18

Improving the outcomes of foot and ankle surgery. Professional impact of the Australasian College of Podiatric Surgeons' audit tool

Rob Hermann,Renata Meuter,Paul Bennett

Journal:

Journal of Foot and Ankle Research

Year:

2015

Language:

english

File:

PDF, 200 KB

english, 2015

19

[ACM Press the 7th ACM SIGPLAN International Workshop - Vancouver, BC, Canada (2017.10.23-2017.10.23)] Proceedings of the 7th ACM SIGPLAN International Workshop on Programming Based on Actors, Agents, and Decentralized Control - AGERE 2017 - Sparrow: a DSL for coordinating large groups of heterogeneous actors

Rodriguez Avila, Humberto, De Koster, Joeri, De Meuter, Wolfgang

Year:

2017

Language:

english

File:

PDF, 528 KB

english, 2017

20

The use of modulated temperature differential scanning calorimetry for the characterisation of food systems

Pascale De Meuter, Hubert Rahier, Bruno Van Mele

Journal:

International Journal of Pharmaceutics

Year:

1999

Language:

english

File:

PDF, 130 KB

english, 1999

21

Mirror-based reflection in AmbientTalk

Stijn Mostinckx, Tom Van Cutsem, Stijn Timbermont, Elisa Gonzalez Boix, Éric Tanter, Wolfgang De Meuter

Journal:

Software: Practice and Experience

Year:

2009

Language:

english

File:

PDF, 291 KB

english, 2009

22

Brain responses to semantic incongruity in bilinguals

Sten Ardal, Merlin W. Donald, Renata Meuter, Shannon Muldrew, Moira Luce

Journal:

Brain and Language

Year:

1990

Language:

english

File:

PDF, 1.19 MB

english, 1990

23

Electronic Word-of-Mouth Versus Interpersonal Word-of-Mouth: Are All Forms of Word-of-Mouth Equally Influential?

Meuter, Matthew L., McCabe, Deborah Brown, Curran, James M.

Journal:

Services Marketing Quarterly

Year:

2013

Language:

english

File:

PDF, 134 KB

english, 2013

24

The service recovery paradox: true but overrated?

Michel, Stefan, Meuter, Matthew L.

Journal:

International Journal of Service Industry Management

Year:

2008

Language:

english

File:

PDF, 101 KB

english, 2008

25

[IEEE 2008 IEEE Intelligent Vehicles Symposium (IV) - Eindhoven, Netherlands (2008.06.4-2008.06.6)] 2008 IEEE Intelligent Vehicles Symposium - Performance evaluation of a real time traffic sign recognition system

Muller-Schneiders, Stefan, Nunn, Christian, Meuter, Mirko

Year:

2008

Language:

english

File:

PDF, 494 KB

english, 2008

26

The acquisition of an artificial logographic script and bilingual working memory: Evidence for L1-specific orthographic processing skills transfer in Chinese–English bilinguals

Meuter, Renata F. I., Ehrich, John F.

Journal:

Writing Systems Research

Year:

2012

Language:

english

File:

PDF, 318 KB

english, 2012

27

[IEEE XXVI International Conference of the Chilean Society of Computer Science (SCCC'07) - Iquique, Chile (2007.11.8-2007.11.9)] XXVI International Conference of the Chilean Society of Computer Science (SCCC'07) - The Puzzle Approach for Designing Context-Enabled Applications

Desmet, Brecht, Vanhaesebrouck, Kristof, Vallejos, Jorge, Costanza, Pascal, Meuter, Wolfgang De

Year:

2007

Language:

english

File:

PDF, 151 KB

english, 2007

28

[IEEE 2008 IEEE Intelligent Vehicles Symposium (IV) - Eindhoven, Netherlands (2008.06.4-2008.06.6)] 2008 IEEE Intelligent Vehicles Symposium - The unscented Kalman filter for pedestrian tracking from a moving host

Meuter, Mirko, Iurgel, Uri, Park, Su-Birm, Kummert, Anton

Year:

2008

Language:

english

File:

PDF, 1.04 MB

english, 2008

29

Negro Musicians and Their Music.by Maud Cuney-Hare

Review by: Hanna Meuter

Journal:

American Journal of Sociology

Year:

1937

Language:

english

File:

PDF, 268 KB

english, 1937

30

[ACM Press the 3rd and 4th International Workshop - Ayia Napa, Cyprus (2010.12.01-2010.12.01)] Proceedings of the 3rd and 4th International Workshop on Web APIs and Services Mashups - Mashups '09/'10 - A programming language approach for context-aware mashups

Vallejos, Jorge, Huang, Jianyi, Costanza, Pascal, De Meuter, Wolfgang, D'Hondt, Theo

Year:

2010

Language:

english

File:

PDF, 210 KB

english, 2010

31

[IEEE 2014 IEEE International Conference on Software Maintenance and Evolution (ICSME) - Victoria, BC, Canada (2014.9.29-2014.10.3)] 2014 IEEE International Conference on Software Maintenance and Evolution - Prevalence and Maintenance of Automated Functional Tests for Web Applications

Christophe, Laurent, Stevens, Reinout, Roover, Coen De, Meuter, Wolfgang De

Year:

2014

Language:

english

File:

PDF, 1.46 MB

english, 2014

32

[IEEE 2015 15th IEEE/ACM International Symposium on Cluster, Cloud and Grid Computing (CCGrid) - Shenzhen, China (2015.5.4-2015.5.7)] 2015 15th IEEE/ACM International Symposium on Cluster, Cloud and Grid Computing - Scaling Machine Learning for Target Prediction in Drug Discovery using Apache Spark

Harnie, Dries, Vapirev, Alexander E., Wegner, Jorg Kurt, Gedich, Andrey, Steijaert, Marvin, Wuyts, Roel, Meuter, Wolfgang De

Year:

2015

Language:

english

File:

PDF, 295 KB

english, 2015

33

[ACM Press Companion to the 20th annual ACM SIGPLAN conference - San Diego, CA, USA (2005.10.16-2005.10.20)] Companion to the 20th annual ACM SIGPLAN conference on Object-oriented programming, systems, languages, and applications - OOPSLA '05 - Ambient-oriented programming

Dedecker, Jessie, Van Cutsem, Tom, Mostinckx, Stijn, D'Hondt, Theo, De Meuter, Wolfgang

Year:

2005

Language:

english

File:

PDF, 169 KB

english, 2005

34

[ACM Press the 2nd Workshop - London, United Kingdom (2016.04.18-2016.04.21)] Proceedings of the 2nd Workshop on the Principles and Practice of Consistency for Distributed Data - PaPoC '16 - Serializable eventual consistency

Coppieters, Tim, De Meuter, Wolfgang, Burckhardt, Sebastian

Year:

2016

Language:

english

File:

PDF, 45 KB

english, 2016

35

Scaling machine learning for target prediction in drug discovery using Apache Spark

Harnie, Dries, Saey, Mathijs, Vapirev, Alexander E., Wegner, Jörg Kurt, Gedich, Andrey, Steijaert, Marvin, Ceulemans, Hugo, Wuyts, Roel, De Meuter, Wolfgang

Journal:

Future Generation Computer Systems

Year:

2016

Language:

english

File:

PDF, 738 KB

english, 2016

36

Community participation in the recycling of derelict land and buildings for social and cultural purposes

Meuter, Hartmut

Journal:

Leisure Studies

Year:

1986

Language:

english

File:

PDF, 928 KB

english, 1986

37

Negro Musicians and Their Music. Maud Cuney-Hare

Journal:

American Journal of Sociology

Year:

1937

Language:

english

File:

PDF, 214 KB

english, 1937

38

[ACM Press the 6th International Workshop - Amsterdam, Netherlands (2016.10.30-2016.10.30)] Proceedings of the 6th International Workshop on Programming Based on Actors, Agents, and Decentralized Control - AGERE 2016 - 43 years of actors: a taxonomy of actor models and their key properties

De Koster, Joeri, Van Cutsem, Tom, De Meuter, Wolfgang

Year:

2016

Language:

english

File:

PDF, 145 KB

english, 2016

39

[IEEE 2016 IEEE 19th International Conference on Intelligent Transportation Systems (ITSC) - Rio de Janeiro, Brazil (2016.11.1-2016.11.4)] 2016 IEEE 19th International Conference on Intelligent Transportation Systems (ITSC) - A classification and temporal filtering based system for online extrinsic camera calibration

Westerhoff, Jens, Lessmann, Stephanie, Meuter, Mirko, Kummert, Anton

Year:

2016

Language:

english

File:

PDF, 1.06 MB

english, 2016

40

[ACM Press the 6th International Workshop - Amsterdam, Netherlands (2016.10.30-2016.10.30)] Proceedings of the 6th International Workshop on Programming Based on Actors, Agents, and Decentralized Control - AGERE 2016 - Many spiders make a better web: a unified web-based actor framework

Myter, Florian, Scholliers, Christophe, De Meuter, Wolfgang

Year:

2016

Language:

english

File:

PDF, 694 KB

english, 2016

41

‘You don’t know what’s going on in there’: a discursive analysis of midwifery hospital consultations

Ferndale, Danielle, Meuter, Renata F.I, Watson, Bernadette, Gallois, Cindy

Journal:

Health Risk & Society

Year:

2017

Language:

english

File:

PDF, 491 KB

english, 2017

42

Algorithmic Governance in Smart Cities: The Conundrum and the Potential of Pervasive Computing Solutions

Zambonelli, Franco, Salim, Flora, Loke, Seng W., De Meuter, Wolfgang, Kanhere, Salil

Journal:

IEEE Technology and Society Magazine

Year:

2018

Language:

english

File:

PDF, 1.39 MB

english, 2018

43

Comprehending Adverbs of Doubt and Certainty in Health Communication: A Multidimensional Scaling Approach

Segalowitz, Norman S., Doucerain, Marina M., Meuter, Renata F. I., Zhao, Yue, Hocking, Julia, Ryder, Andrew G.

Journal:

Frontiers in Psychology

Year:

2016

Language:

english

File:

PDF, 1.29 MB

english, 2016

44

[ACM Press the 4th ACM SIGPLAN International Workshop - Vancouver, BC, Canada (2017.10.23-2017.10.23)] Proceedings of the 4th ACM SIGPLAN International Workshop on Reactive and Event-Based Languages and Systems - REBLS 2017 - Tackling the awkward squad for reactive programming: the actor-reactor model

Van den Vonder, Sam, De Koster, Joeri, Myter, Florian, De Meuter, Wolfgang

Year:

2017

Language:

english

File:

PDF, 730 KB

english, 2017

45

A General Method for Rendering Static Analyses for Diverse Concurrency Models Modular

Stiévenart, Quentin, Nicolay, Jens, Meuter, Wolfgang De, Roover, Coen De

Journal:

Journal of Systems and Software

Year:

2018

Language:

english

File:

PDF, 1.31 MB

english, 2018

46

The Performance of Mechanical Earnings Forecasts

Hess, Dieter, Meuter, Martin, Kaul, Ashok

Journal:

SSRN Electronic Journal

Year:

2017

Language:

english

File:

PDF, 876 KB

english, 2017

47

[IEEE 2019 IEEE 26th International Conference on Software Analysis, Evolution and Reengineering (SANER) - Hangzhou, China (2019.2.24-2019.2.27)] 2019 IEEE 26th International Conference on Software Analysis, Evolution and Reengineering (SANER) - Mining Scala Framework Extensions for Recommendation Patterns

Pacheco, Yunior, Bleser, Jonas De, Molderez, Tim, Nucci, Dario Di, Meuter, Wolfgang De, Roover, Coen De

Year:

2019

Language:

english

File:

PDF, 162 KB

english, 2019

48

Applying priming methods to L2 learning, teaching and research: Insights from psycholinguistics (review)

Journal:

Year:

2012

Language:

english

File:

PDF, 234 KB

english, 2012

49

Applying priming methods to L2 learning, teaching and research: Insights from psycholinguistics (review)

Journal:

Year:

2012

File:

PDF, 234 KB

2012

50

[ACM Press the 8th ACM SIGPLAN International Workshop - Boston, MA, USA (2018.11.05-2018.11.05)] Proceedings of the 8th ACM SIGPLAN International Workshop on Programming Based on Actors, Agents, and Decentralized Control - AGERE 2018 - Chocola: integrating futures, actors, and transactions

Swalens, Janwillem, De Koster, Joeri, De Meuter, Wolfgang

Year:

2018

Language:

english

File:

PDF, 773 KB

english, 2018

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